**Newsletter Client Profile**

Kenneth's Studio for Hair
May 2014 client spotlight

Spouses and business partners Kenneth and Mary Beth Smith have a combined 85-years experience in the beauty industry. Their salons in New Orleans and Metairia, Louisiana have long enjoyed steady business and good profits, but the duo knew they needed to shift to an environment of goal-setting, record-keeping and better productivity. “As I look back, we were leading by what was in our heads and we did not have concrete written systems, goals, target behaviors, and visions for our team,” Mary Beth recalls. “We were unfairly asking our team to see the vision we had in our heads. In some cases, the vision was unclear to Kenneth and me!”

When the pair came across Inspiring Champions’ Founder and President Lauren Gartland-Roberts at an Intercoiffure gathering in Florida a little over a year ago, they were enthusiastic to hear Lauren speak about ways that IC systems could alleviate the issues that Kenneth’s Studio for Hair was having. Kenneth was eager to partner with IC right away although Mary Beth was concerned about the financial and time commitments. But as Mary Beth states, “He led me down one of the most challenging yet rewarding paths I have ever taken.”

Kenneth and Mary Beth embarked on Champ Camp of August 2013. They then signed on for Cash Flow Camp, Advanced Leadership Program and ongoing coaching with Inspiring Champions Business Coach Jill Ruone. The onsite trainings for the salons are scheduled for July 2014 and Top Gun Front Desk is also on the horizon. Mary Beth says, “I have grown with each camp, coaching session and assignment as both a person and leader.”

The benefits of learning and growing through Inspiring Champions’ systems can be seen throughout the salons, staff and in Kenneth and Mary Beth. Kenneth states his biggest accomplishments thus far as, “Involving the team in record-keeping, goal-setting through ‘roadmaps’, and stimulating team members to view their careers in a new light with reinvigorated energy. Plus, my personal retail figures have doubled since learning the IC systems.” Mary Beth acknowledges that her introduction to Inspiring Champions came at a personally busy and overwhelming time in her life. “I was near tears. But Jill used her coaching methods and skills to help me create and execute a plan which took me over my hurdles successfully and with limited stress. I embraced the opportunity full-on and completed all my goals in the process. Since Inspiring Champions, I have learned to self-manage at a high level in both my personal and professional life.”

Mary Beth’s advice for other salon and spa owners is to commit to ongoing education and the challenge of change. “Look beyond your current financial success and ask questions about your future success. Do you have the skills to realize these goals?” To find out how Inspiring Champions can change your salon and spa business just as it has for Kenneth’s Studio for Hair, visit us at www.InspiringChampions.com.

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Inspiring Champions is a business and coaching company offering live training camps, coaching and mentoring services, webinars, audio tapes and educational resources.

For more information:
call 800-496-9305
visit www.InspiringChampions.com
email info@inspiringchampoins.com

For more information:
call 703-359-6000,
visit www.MktgSols.com
email MktgSols@MktgSols.com.

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